Creating an incredible customer experience is how you grow your revenue. Happy customers stay, they buy more, and they refer their friends. Learn how we help you leverage HubSpot Service Hub tools to grow your business.
HubSpot Service Hub Services
Provide Support. Streamline Onboarding. Deepen Relationships.
Growing With HubSpot Service Hub
Reduce inefficiencies by centralizing all your customer data and communication channels under one roof. HubSpot Service Hub tools enable your team to delight customers at scale.
Deliver Flexible Support
Thanks to automation capabilities and self-service tools, you can expand your support team and delight your customers fast.
We help at every step, deploying tools like help desk and ticketing, live chat, the HubSpot CRM platform, knowledge base, and reporting.
Onboard Customers Fast
Bring your teams and channels together to create a frictionless customer experience.
Service Hub includes 1:1 video messaging, team management tools, and a shared inbox. We provide complete setup and implementation to improve your collaboration.
Foster Meaningful Relationships
Find opportunities to improve the customer experience, thanks to the visibility and simplicity provided by the Service Hub.
As HubSpot experts, we help you optimize your platform to enhance intelligence and automate customer data management, deploy customer surveys, and create accurate forecasting reports.
65+ HubSpot Certifications
10 Year HubSpot Certified Partner
100+ Websites Built on HubSpot
Your Customer Experience Challenges We Help Solve
Streamlining the sales-to-customer-service handoff. Leveraging customer feedback. Improving retention. We’re here to help.
Improving Customer Retention
Happy customers don’t leave. When their experience is positive, they will want to stay with your business for the long term.
Onboarding New Customers
New customers can’t be expected to succeed on their own. They need ongoing support in the beginning to feel like they’re set up for success.
Streamlining Customer Service
Your service team needs the right tools and resources to help customers problem solve. Customer service software needs proper setup.
Educating Existing Customers
Customers want help fast. Providing self-service solutions, like a knowledge base, is vital to building a positive customer experience.
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The Perfect Customer Experience You Deserve
Agencies often leave customer experience as an afterthought. Marketing and sales deserve a lot of attention, but customer experience is how you future-proof your company. Your Bluleadz team ensures that happens.
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Kickoff Call
Set customer service goals, meet your team, and assess your strategy created by your inbound strategist.
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Software Setup
Finalize your HubSpot Service Hub setup (e.g., ticket management, customer surveys).
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Strategy Execution
Collaborate with your Bluleadz team to complete initiatives included in your service strategy.
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Planning for Success
Your strategist uses reporting to monitor performance and develop strategies aligned with your goals.
Month-to-Month Contracts
Flexible Pricing
In-House Team
All-in-One Solution
Clients Who Love Our Expertise
Digital agencies are a dime a dozen. Hear from real clients about how Bluleadz stands out as a leading voice in the world of business growth.
I've worked with Bluleadz on a couple different occasions and each time was such a great experience! They are well organized and know their Inbound.
Our company started with Bluleadz in Q4 on '19' we had no inbound strategy and wanted to pivot to a better CRM that could help take our business to the next level. Within months we made a smooth transition to HubSpot, developed an inbound philosophy and are now able to expand our sales team!
Having inherited the Bluleadz relationship through some internal moves, I can honestly say these folks are some of the best people to work with. They have helped us a tremendous amount, putting in efforts into areas we lack, as well as provided help on a day-to-day basis. The best thing is they're constantly hungry, looking for areas to improve and optimize. Shout outs to Kristin for carrying our workload and making it look easy!
Just completed a project and am VERY satisfied with both execution and how they handled the client (me) throughout the process. They responded to all my questions/concerns quickly and thoroughly. Wouldn't hesitate for a moment to get them involved in my business again.
Why "Inbound"?
The inbound methodology sets your customer service team up for success with a simple framework that consists of three stages.
You attract your current customers to knowledge base content to educate them. Then, you engage them in the right channels with more support. Finally, you delight them by leveraging their feedback to help them succeed and become your brand advocates.
On a larger scale, inbound accelerates business growth, fully supporting the flywheel model.
Frequently Asked Questions
Today, thanks to the help of online and social media resources, customers have a lot of power. So they can sing your praises or loudly complain about your service team. Inbound service applies the inbound methodology to customer service, helping you adopt a proactive strategy to attract, engage, and delight your customers to turn them into loyal advocates.
From a big picture perspective, you’re shifting your team’s mindset to focus on delivering an awesome customer experience at every touchpoint. This helps increase customer retention as you focus more on proactive engagement, which can include creating a customer education program and seeking out customer feedback in meaningful ways. Plus, the more you delight your current customers, the more likely you are to earn referrals and even create upsell and cross-sell opportunities to generate more revenue from your customers.
These terms fall under the service umbrella, but you need to think about each aspect individually as part of your overall inbound service strategy. Support is how you react to customer needs. Service is how your business guides the customer, a proactive approach to educating them. Success focuses on how you expand value for your customers, which might involve cross-selling and upselling. Customer success, customer service, and customer support are all vital to delivering a superior customer experience.
Ideally, you’ll have a great service team, made up of reps, management, and leadership. You should also have a service platform in place. With HubSpot Service Hub, you can hit the ground running fast, thanks to their automation features, conversations dashboard, and other tools to make it easy to set up a customer knowledge strategy. No matter your current solutions, our team of inbound service experts is ready to help take your customer service to the next level.